Click on “Next”:Įnter the username and password of a valid account in the “DWS user” and DWS password” fields. Enter a name to describe the workstation in the “Agent name” field. Select “Creating a new agent, click on “Next”:Įnter the username and password of a valid account in the “DWS user” and DWS password” fields. Remote control of the desktop of the Windows workstation: Files and FoldersĪccess to the filesystem on the Windows workstation: ShellĪccess to the operating system shell prompt on the Windows workstation: Installing the client on a Windows workstation to enable unattended access This page shows the resources available on the Windows workstation: Screen (remote desktop) View on the Windows workstation: Accessing the Windows workstation from the siteĮnter the username and password displayed on the Windows workstation running the client, click on “Sign in”: Resources available on the Windows workstation Right-click on the file name, click “Show in folder”: Using the client on a Windows workstation in run-once modeĭouble-click on the file to run the dwagent.exe setup program: Windows Visiting the website to download the installer on a Windows workstation This chapter contains sections describing how to install the client for Windows, MacOS, and Linux. provides client software for the Windows, MacOS, and Linux operating systems You will need it later in this procedure. Creating an account on the serviceĬreate a username and password for the site. allows you to invite a client to share their computer’s desktop so you can provide technical support. When you build and maintain technical systems, you need to support the clients of those systems, including customers, colleagues, and contractors. allows a client to share their computer’s desktop so you can provide technical support In this chapter we install and configure to provide remote technical support as an alternative to TeamViewer. Web presence step by step is a series of posts that show you to how to build a web presence. Next step: Chapter 16: Using a script to automate the creation of a virtual host on an Apache web server Previous step: Chapter 14: Installing and configuring Live Helper Chat to add text chat support to a website
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